Same shape as the current sheet 2 map, showing what the software does instead. Green boxes are new capability. Dashed grey boxes stay outside the system. Everything else is work someone already does, moved into one place.
What Phase 1 retires
The intake form and its download workbook
Per-agent report spreadsheets, all of them
The agent assignment sheet
The hand-built Lexington import file
The TBD list, all 35 pages
The exoneration list
The daily dialer upload list
The copy-and-paste step between every one of the above
What Phase 1 does not touch
Forfeiture, petitions and recovery. That is Phase 2 and it is the bigger prize.
Collateral, cash and mortgage, and the Form 8300 filing
Replacing the dialer. Feed the one that exists first
Anything that asks agents in the field to change how they work
Two things to argue with. First, the whole top row assumes extraction from the scanned packet is good enough to prefill and correct rather than retype, which is worth a one afternoon test on twenty real files before committing to it. Second, court lookup stays a person confirming what they see on screen, not an automated pull, which keeps the daily tracking work manual in Phase 1 by design.